Privacy Policy

Mzansify

Last updated: 10 February 2026

Mzansify (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our WooCommerce-powered website.

---

1. Information We Collect

When you browse our website, create an account, or place an order, we may collect the following information:

a) Personal Information

• Full name

• Billing and shipping address

• Email address

• Phone number

b) Account Information

• Username and password (stored in encrypted form)

• Order history

c) Payment Information

Payments are processed by secure third-party payment gateways.
Mzansify does not store or have access to your full card details.

d) Technical & Usage Data

• IP address

• Browser type and device information

• Pages visited and interactions

• Cookies and similar technologies

---

2. How We Use Your Information

Your personal information is used to:

• Process and deliver your orders

• Create and manage your WooCommerce account

• Communicate about orders, returns, and support queries

• Improve website performance and user experience

• Send marketing emails (only where you have opted in)

• Detect fraud and ensure website security

• Comply with legal and tax requirements

---

3. Legal Basis for Processing (POPIA)

We process personal information based on:

• Your consent

• The need to perform a contract (order fulfilment)

• Compliance with legal obligations

• Our legitimate interests as an online retailer

---

4. Cookies

WooCommerce uses cookies to:

• Keep track of items in your shopping cart

• Remember login sessions

• Enable checkout functionality

By using our website, you consent to our use of cookies. You may disable cookies in your browser, but some features of the store may not function correctly.

---

5. Sharing Your Information

We may share your information with trusted third parties such as:

• Payment gateways

• Courier and delivery services

• Hosting providers and IT support

• Email and marketing platforms (only if opted in)

All third parties are required to comply with POPIA and protect your information.

We do not sell your personal information.

---

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL encryption

• Secure servers

• Limited access to personal data

No system is 100% secure, but we take reasonable steps to safeguard your information.

---

7. Data Retention

We retain personal information only as long as necessary for:

• Order processing and customer support

• Accounting and tax compliance

• Legal obligations

WooCommerce order records may be retained for statutory periods required by South African law.

---

8. Your Rights Under POPIA

You have the right to:

• Access your personal information

• Request correction or deletion

• Object to processing for marketing purposes

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator

Information Regulator (South Africa):
https://www.justice.gov.za/inforeg/

---

9. Third-Party Services

This website uses third-party plugins and services that may collect limited data to function properly (e.g. payment gateways, shipping tools, analytics). Each third party has its own privacy policy.

---

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

---

11. Contact Information

If you have questions about this Privacy Policy or your personal data, contact:

Mzansify
Email: support@mzansify.com